The Britcom Group includes an acquisition unit, a factory, a recycling unit and a sales & marketing unit
Wesco Electrical - UK
Wesco Electrical (UK) Limited, located in Birmingham, offers a one point, after sales solution for the small electrical appliance industry within the UK, whose services include: call centre outsource, guarantee and non-guarantee repair services, B2B credit return receipting, return quality analysis, load consolidation and onward coordination to its sister company in Bucharest.
Britcom - Romania
Britcom Direct SRL, headquarters based in Bucharest, Romania, includes the 5000 sqm, ISO 9001 & ISO 14001 certified refurbishing factory capable of processing 90,000 pieces per month, working both Lohn or purchased goods, an international (EMEA) wholesale division and a division trading new surplus out of catalogue stock.
Britcom takes the environment very seriously. We recycle every piece of unrepairrable equipment through our partner Stena DTM, member of Stena Metall Grup, worldwide player and Europeean leader in recycling and environmental services, present in 10 Europeean countries: Sweden, Norway, Denmark, Finland, Poland, Austria, Germany, Czech Republic, Italy and Romania.
Choice Brand - Pan European
ChoiceBrand.co.uk is an E-Retailer of professionally refurbished products, with HQ in Somerset UK, very active on UK online market with plans to develop regionally within Western Europe.
ChoiceBrand.ro is an E-retailer based in Bucharest, that has grown rapidly in this emerging online market. It has plans to further develop in Eastern Europe.
Britcom's roadmap
Britcom started business in 1996 refurbishing British Telecom & Binatone fixed line telephone. With 26 production lines we are now Europe’s largest recipient and processor of small domestic appliances. We also have a number of of other engineers dedicated to the re-work of a large range of other categories of electrical items including DVD players, MP3, Digital Photo Frames, LCD TV.
We are a young, dynamic, enthusiastic and intelligent team and our business behavior is driven by trust, quality, environmental commitment and commercial satisfaction for our partners.
Since June 2009 we have been ISO 9001 & ISO 14001 certified. With the responsibility and together with our management system, this further ensures quality products for our partners.
Key points about processing
We have a modern factory, refurbishing facility, warehouse and office space equating of 5000 sqm. Our production capability is 90,000 pieces of finished goods / month.
Currently we employ 215 personnel, including 30 highly skilled engineers. Each line has received specific instruction in the remanufacturing process from various UK experts, in the form of intensive training courses specific to each customer / supplier.
We have a complete QC system according with ISO 9001 and ISO 14001.
Our philosophy: respect the integrity of brands
- we sell only on permitted markets
- we respect the suppliers conditions
- we inform our customers that we sell refurbished products
- we evaluate each customer before registering them in our world-class CRM: SalesForce (the end market of our goods)
- we include in contracts of sale, addendums, where the client assumes responsibility of their end market declaration (we follow up this declaration with an audit check)